frequently asked questions

Frequently Asked Questions

Early works were completed in September 2023 to create extra car parking spaces across the campus.
The main works contract was awarded in early 2024, with work starting in March. The project is due for completion by 2025.
All the existing services found in the Banksia Mental Health Unit will be provided by the new unit, a modern and contemporary facility physically connected to the Tamworth Hospital. 

The new facility will feature:
•    Four additional adolescent inpatient beds
•    20-bed adult pod, as well as five-bed adult high acuity zone
•    Eight-bed older persons’ area
The new unit will replace the existing Banksia Mental Health Unit, providing welcoming, comfortable, safe and supportive facilities, as well as bring a much-needed expansion of services to the area. 

The project is part of the NSW Government’s $700 million Statewide Mental Health Infrastructure Program, an initiative designed to support the delivery of mental health care reform across the state. 
Yes. There will be a total of 37 beds in the new mental health unit, 12 more than in the Banksia facility (four adolescent, 20 adult, five high acuity and eight older persons).
People with lived experience of mental illness have been involved in co-designing the new mental health unit. Throughout the project, the project team has been consulting with key staff, carers and consumers with an existing connection to the services, as well as other staff, clinicians and the general community. The consultation ensures the views of all stakeholders are well represented.
Yes, the unit will continue to operate 24 hours per day.
The Banksia Unit will be retained and re-purposed for another use.